Our people are the reason our customers choose to come back to us and why we’re still growing after 20+ years. They’ve helped us win over 160 awards for our service and advice. L&C is made up of a diverse range of roles, from mortgage advisers and case managers, to protection advisers, call handlers and application processors. They’re supported in their work by colleagues in IT, Marketing, HR, Compliance and Customer Care (to name just a few). Together, we’re L&C. With our customers always at the heart of what we do, we work as a team to provide a great service and experience for our customers.
The directors at L&C are experienced mortgage experts who are passionate about providing our customers first class service and transforming the way property is transacted in the UK.
Mark Harrington
Interim Chief Executive Officer and Chief Operating Officer
SMF 1, SMF 3 & SMF 24
Matt McCall
Chief Risk and Compliance Officer
Executive Committee
SMF 16 & SMF 17
Keeran Campbell
Head of Sustainability and Customer Experience
Senior Leadership Team
Andrew Young
Head of Learning Development & Quality Assurance
Senior Leadership Team
Mat Thomas
Product Manager
Senior Leadership Team
Rachel Eason-Whale
Customer Care Manager and Vulnerability Strategic Lead
Strategic Lead
Doing a good job is important to us, so we’re always delighted to receive positive feedback from our customers.
Here's what some of them have been saying about us recently.
“Love that it is fee free. Love the online functionality, adviser has been fantastic and so has our case manager. Whole process has been quick and efficient despite it being a tricky case. ”
Miss R O & Mr D, Sailsbury“Went well beyond what I would expect speaking to underwriters and applying excellent administration to the whole process.”
Mr S, Chichester“I called L&C because you are independent and fee free and as such I potentially expected slightly less from the service but I was so impressed with every aspect of your service from the initial contact and product offering to the ease of information gathering the online information the open communication right through to what was a speedy hassle free completion. ”
Mr S & Mrs T M, RochfordWe're always looking for talented and motivated people to join our team. Have you got what it takes? Are you hungry and ready for a challenge?
Take a look at the current range of opportunities to join us.