Our people

Our people are the reason our customers choose to come back to us and why we’re still growing after 25+ years. They’ve helped us win over 220 awards for our service and advice.

L&C is made up of a diverse range of roles, from mortgage advisers and case managers, to protection advisers, call handlers and application processors. They’re supported in their work by colleagues in IT, Marketing, HR, Compliance and Customer Care (to name just a few).

Together, we’re L&C - one team, working to provide great service to our customers.

Our leadership

The Board

Headshot of Phil Rickards

Phil Rickards

Chairperson

SMF 9
Headshot of Mark Harrington

Mark Harrington

Chief Executive Officer

SMF1 and SMF3
Headshot of Nicola Wildman

Nicola Wildman

Non-executive Director

SMF 10 & SMF 11

The Executive Committee

Steve Maydew

Chief Financial Officer

SMF 2

Matt McCall

Chief Risk & Compliance Officer & MLRO

SMF 16 & SMF 17

David Gray

Chief People Officer & General Counsel

Gemma Bacon

Chief Marketing Officer

Adam Connolly

Chief Commercial Officer

SMF 3
Headshot of Kristina Porter

Kristina Porter

Chief Technology & Transformation Officer

Dan Payne

Chief Operating Officer

Join the team